Frequently Asked Questions
Everything you need to know to elevate your living space.
What is the typical shipping timeframe for furniture items?
Standard furniture orders are processed within 3-5 business days. Depending on your location, delivery usually takes between 7 to 14 business days via our specialized white-glove carriers.
Do you offer international shipping for home decor?
Currently, High on Life ships exclusively within the continental United States and Canada. We are working on expanding our logistics to reach international customers soon.
What is your return policy for home goods?
We offer a 30-day return window for most items. Products must be in their original packaging and unassembled. Please note that a restocking fee may apply to large furniture pieces.
Are your wooden products sustainably sourced?
Yes, we prioritize the planet. All our timber products are crafted from FSC-certified wood, ensuring that your home aesthetic supports responsible forest management.
How can I track the status of my order?
Once your order ships, you will receive an email with a tracking number and a link to our logistics portal where you can monitor your shipment in real-time.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and interest-free installment plans through Affirm for larger purchases.